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• The gamer out of Mecklenburg-West Pomerania questioned a withdrawal and you can discovered specific technology issues affecting the balance.
• I can now transfer their complaint back at my colleague Natalia () that at your solution.
• The ball player don’t give anymore suggestions, best me to deny the brand new problem as the unjustified.
• Even when i’ve believed the thing has been fixed, instead verification in the athlete, we had been obligated to refuse so it criticism.
• The newest player’s detachment is delay due ongoing confirmation.

Please let me ask you to answer some more matter prior to we could possibly proceed. We’re going to keep this problem discover if you don’t establish your detachment has been successful. For those who done the 10 objectives before the prevent of your strategy, you might be one of many people whom win an ensured bucks prize.

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The fresh gambling enterprise replied and you will stated that they needed another file for confirmation as done. Whilst the issue was resolved, the fresh criticism is actually eventually refused. The gamer from Brazil try moaning one to its detachment was not processed. The gamer away from Austria try experience troubles withdrawing their payouts due to lingering verification. The gamer away from Chile are wanting to know bonus betting conditions. The player from Germany is moaning regarding the a long time verification process.

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Whenever i mentioned before, the fresh verification takes numerous working days. If the gambling establishment delivered you people the brand new email about your verification, excite give it in my experience (). Thank you really, aleksandrsv, for offering the vital information. I could now import your ailment to my associate Natalia () that at your services. If only you the best of fortune and you will promise the situation would be solved to your pleasure in the future.

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